Information We Collect
When you interact with our website, we may collect the following information:
- Personal details such as your name, email address, shipping address, and phone number
- Order information including items purchased and payment confirmation (we do not store full payment details)
- Technical information such as browser type, IP address, and device data (used only for basic site functionality and security)
We only collect information that is necessary to operate our website and fulfill your orders.
How We Use Your Information
Your information is used only for the following purposes:
- to process and ship your orders
- to communicate with you about your purchase or inquiry
- to provide customer support
- to comply with legal or tax obligations
- to improve the basic functionality and security of our website
We do not use your data for advertising, profiling, or selling purposes.
Sharing Your Information
We respect your trust.
We do not sell, rent, or trade your personal information.
Your data is shared only with:
- shipping and delivery services, strictly for the purpose of delivering your order
- payment processors (such as WooCommerce-supported gateways), only to complete transactions
These third parties are required to handle your data securely and only for the intended purpose.
Payment Information
All payments are processed through secure third-party payment providers.
We do not store or have access to your full payment details, such as credit card numbers.
Cookies
Our website may use basic cookies to:
- keep the site functioning properly
- remember items in your cart
- improve user experience
You can choose to disable cookies through your browser settings, though this may affect certain site features.
Data Retention
We keep your information only as long as necessary to:
- fulfill your order
- meet legal or accounting requirements
- provide customer support
When data is no longer required, it is securely deleted or anonymized.
Your Rights
Depending on your location, you may have the right to:
- access the personal data we hold about you
- request corrections to inaccurate information
- request deletion of your personal data (where legally possible)
To make a request, please contact us at the email below.
Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal data from children.
International Visitors
We are based in Indonesia, but we welcome visitors and customers from many countries.
By using our website, you consent to the processing of your data in accordance with this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised date.
Contact Us
If you have questions, concerns, or requests regarding your privacy, you can reach us at:
hi@theartpeutic.com
We’re always happy to clarify and communicate openly.
A Gentle Closing Note
Theartpeutic is a small, independent studio.
We collect only what is necessary, handle it with care, and respect your privacy as we would our own.
